We want you to be happy with your purchase from us. If you are not satisfied with your order, you can return it to us within 30 days of the order date for a full refund or exchange. Please read the following information carefully to learn how to initiate a return and what conditions apply.
Return Conditions
Please note that the following conditions apply to all returns:
- Items must be in their original condition, unused, and undamaged.
- Items must be in their original packaging, with all tags and labels attached.
- Items must be returned within 30 days of order date. Returns received after this period will not be accepted.
- Shipping fees are non-refundable, unless the item is defective or damaged in transit.
- We reserve the right to refuse a return if the item does not meet our quality standards or if it shows signs of misuse, alteration, or tampering.
- Custom printed items cannot be returned
Sale items
Only regular priced items may be returned. Sale items cannot be returned.
Exchanges
If you would like to exchange your item for a different size, color, or design, please follow the same steps as above and indicate your preferred item in the email. We will ship your new item as soon as we receive your return. Exchanges are subject to availability and may incur additional shipping charges.
How to Return an Item
To return an item, please follow these steps:
- Contact our customer service team here and provide your order number, name, and reason for return. A reason must be provided for returns to be accepted.
- We will send you a prepaid return label and instructions on how to pack and ship your item back to us. The return shipping cost will be deducted from the refund amount. You can also pay for your own shipping with the carrier of your choice.
- Print the return label and attach it to the outside of your package. Make sure to remove or cover any old labels or barcodes.
- Drop off your package at any USPS location or schedule a pickup from your home or office.
- Once we receive your return, we will inspect it and process your refund or exchange within 5 business days. You will receive a confirmation email when your return is completed.
Need help?
Contact us for questions related to refunds and returns.